About Us

We are passionate about leveraging artificial intelligence to revolutionise guest communication and drive growth for hospitality businesses.

Our Client-Focused Values

Speed

Rapid deployment and instant responses to ensure your guests are always attended to.

Simplicity

User-friendly solutions that are easy to manage and integrate with your existing workflows.

Scalability

AI solutions that grow with your business, handling increasing query volumes efficiently.

Our Mission

At Dex Media, we aim to help hospitality businesses like hotels and villas grow efficiently and improve guest experiences through intelligent automation.

Founder’s Story

Dex Media emerged from recognizing that hospitality businesses were wasting time on repetitive communication tasks, hindering growth and guest satisfaction.

Our AI Automation Services

We provide comprehensive Al solutions designed to streamline your operations and enhance guest interactions from first contact to post-stay follow-up.

AI Chatbot Setup

Custom chatbot development on Voiceflow, tailored to your brand and guest interaction flows.

Booking Automation

Automate direct bookings, check room availability in real-time, and handle reservation queries effortlessly.

Guest Follow-Up

Automated pre-arrival information, post-stay feedback collection, and instant answers to common questions.

System Integrations

Seamless integration with Google Sheets, your CRM, Make.com, and other essential hotel management tools.

Automate & Save

24/7 AI Chatbot
Booking System Integration & CRM
Lead Generation Funnel Setup
Monthly Performance Reports
Knowledge Base Updates
Fast Support & Bug Fixes

No Ads/Marketing Campaigns

Start from ~~IDR 4,500,000~~ IDR 3,500,000 Billed per month

Grow & Scale

Everything in Automate & Save
Smart Email Workflows
Monthly Marketing Campaign
Cold Outreach Support
Leads Follow up & Conversion
Reviews, Referrals, & Loyalty Programs

Start from ~~IDR 6,500,000~~ IDR 5,000,000 Billed per month

Frequently Asked Questions

What services does Dex Media offer?

We specialize in building AI-powered chatbots, automating business processes, for hospitality and service industries

Do I need to know any coding?

No! We handle all the technical setup. You just need to provide access to your platforms like email, website backend, or WhatsApp if needed.

What’s the difference between your two pricing tiers?

Automate & Save (3,500,000 IDR/month): Basic chatbot, Google Sheets lead capture, one follow-up sequence.

Grow & Scale (5,000,000 IDR/month): Smart chatbot with upsells, multilingual support, CRM tracking, and drip campaigns.

What do I need to get started?

Just book a free demo and provide access to your website or tools — we handle the rest.

What happens if I stop my plan?

We migrate your chatbot and automations to your own accounts so you keep control.